Job Description

Shift: PART TIME - EVENINGS & WEEKENDS - Monday: 3:00PM - 8:00PM, Saturday: 3:00PM - 8:00PM, Last 2 Sundays of each month: 11:00AM - 6:00PM, (if you are not available to work this specific schedule, please do not apply) Pay rate: $10.00 - $14.00 based on experience (if this is not in your budget, please do not apply) Summary Receives calls at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers. Performs various administrative duties as requested by management. Essential Duties

• Operates a multi-line phone system answering incoming phone calls for dealership.
• Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly.
• Provides voice mail for callers, if employee cannot be reached. Takes detailed messages when voice mail is not taken by caller and emails/delivers message to appropriate party in a timely manner.
• Greets showroom customers in a professional, friendly, hospitable manner and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate employee that a customer is waiting and introduces the customer to the employee.
• Maintains a personal demeanor consistent with dealership culture, contributing a positive, supportive work environment for all dealership team members.
• Completes sales lead information for the sales department.
• Issues and tracks customers tags/plates for the sales department.

Responsibilities and Qualifications

• Professional personal appearance
• Exceptional social and interpersonal skills
• Ability to handle multiple tasks, sometimes under pressure
• Must have exceptional attention to detail
• Self-starter and able to work on your own
• Collaborative and eagerness to improve

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Local area, Shift work, Sunday, Saturday, Afternoon shift,

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